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Family Lawyers
London, Ontario
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Russell Alexander Collaborative Family Lawyers is a dedicated family law firm serving London, Ontario and surrounding communities. The team focuses exclusively on family law matters, including divorce, separation, child custody, child support, spousal support, and property division. With a client-centred approach, the firm is committed to helping individuals and families through difficult and emotionally charged transitions, offering both collaborative law solutions and experienced representation in litigation when needed. The firm values open communication and aims to empower clients to make informed decisions about their future. Recognizing the unique nature of every family situation, Russell Alexander Collaborative Family Lawyers provides tailored legal strategies that reflect each client’s circumstances. Services range from negotiating separation agreements to providing support in court and advocating for the rights and interests of their clients. The team also offers alternative dispute resolution options, such as mediation and collaborative practice, striving for amicable solutions whenever possible. Serving clients across London and nearby communities, the firm is known for its personalized care and collaborative teamwork. Russell Alexander Collaborative Family Lawyers ensures each client receives guidance, updates, and advocacy aligned with their goals, while relieving the stress commonly associated with family law matters.
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5 reviews
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One of the worst experiences I had hiring a lawyer from this firm. All about money and more money. Calling me at 8 pm on Friday night demanding 2 grand and 3 days later demanding 5 grand on top of thr 3800 he already got. Just to keep being retired. Paper work was 4 months later but the bills keep coming. Mark is very unprofessional would never recommend this law firm. Always excused and always send more money and more money. I wonder why he need money on a Friday night.
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Please take every one of these glowing reviews with a massive grain of salt. If I could leave no stars, I would. I approached this firm in late August, simply to have a separation agreement drawn up. It is now December 10th and I have just received my final invoice. I spent $3200 and have barely even progressed through this matter. They dodged my calls, they passed me between multiple lawyers, and it was evident that they could not keep up with their case load. Every single time I spoke with someone, they were a new lawyer with the firm, or a new employee. That sheer unprofessionalism from what looked to be a great law firm is absolutely astounding. Whatever you do, do not use this firm.
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From the moment I started working with Natalie Derbyshire, I knew I was in good hands. Her kind disposition, attention to detail and exceptional guidance empowered me, kept me motivated and on the right track. I felt like I had someone in my corner, protecting my best interests and providing me with the tools I needed to achieve the results I had hoped for. I can’t thank her enough for being my champion when I needed it! I will absolutely recommend her and her services to anyone in need. It was the best decision I could have made for myself and my future!
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The third time really is a charm. After working with two other lawyers who left me feeling discouraged and more overwhelmed than when I started, I finally found Susanna. Unlike the others, who dismissed my concerns, tried to talk me out of my goals, and discouraged me from pursuing legal action (despite clear grounds to do so), Susanna actually listens. She explains her reasoning thoroughly, advises without pressuring, and always emphasizes: “At the end of the day, you’re the client—it’s your decision.” That simple reminder helped me regain a sense of power and control in a very high-conflict co-parenting case. What I respect most about Susanna is that she has your back. She is the first and only lawyer I’ve worked with who truly supports and protects me throughout the case. There’s something incredibly comforting about seeing your lawyer react passionately and stand with you at every turn. Beyond her compassion, Susanna is an excellent legal mind—meticulous, knowledgeable, and strategic. She’s responsive and accommodating, often working late hours to meet tight deadlines or provide updates. She never leaves you guessing and communicates billing clearly and consistently. While her rates are high, her transparency and value make it worthwhile. It’s true that the family law system in Canada has its flaws, but Susanna never wavers on the principles she believes in. While she can’t control a judge’s decisions, she fiercely advocates for her clients and holds the line on key issues with clarity and strength. One final note: Susanna and her team encourage client involvement where appropriate to help manage costs. For example, she shared her file-naming system with me so I could organize documents in a way that saved her time—and saved me money. If you’re willing to collaborate, this approach can make a meaningful difference.
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I had an incredibly positive experience working with Nicole Harrison , the intake manager at Russell Alexander Family Law Firm. From the very first interaction she was compassionate, professional, and attentive. She took the time to truly listen to my situation, asked thoughtful questions, and made what could have been a very overwhelming process feel manageable and even reassuring. What impressed me most was how efficiently and carefully she connected me with the right family lawyer for my case. It was clear that she understood the personal nature of family matters and genuinely cared about making sure I received the support I needed. Thanks to her dedication and knowledge, I felt confident moving forward—and I’m so grateful for the smooth and respectful introduction to legal support during a challenging time. I highly recommend Nicole Harrison to anyone seeking guidance and care at the very first step.
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This listing was compiled from publicly available sources and has not been confirmed by the lawyer. Source: Google Places. Last checked 2026-09-25.
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